Vail Resorts Rental Technician - Winter Seasonal - Aspen Sports St. Regis in Aspen, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Responsible for generating rental sales through world-class guest service. Assists customers with rental equipment. Monitors store appearance and merchandise displays. Possesses in-depth knowledge of rental concepts, practices and procedures. Prior experience, skills, and training are required to perform successfully at this level. May train new and existing associate positions.

Job Responsibilities (but not limited to):

  • Possess a broad in-depth knowledge of rental equipment

  • Explain to guests how to operate rental equipment, safety practices and guest responsibility for the equipment during the rental including length of rental and return options

  • Ensure equipment on the rental "ready" line is ready to make a successful rental by cleaning, servicing, and testing according to established service requirements

  • Follow all company standards in regards to paperwork, cash management and loss prevention standards

  • Deliver an enthusiastic and professional level of customer service at all times

  • Identify customer riding ability, basic foot identification and measurements (length, width, overall shape, size, etc.)

  • Drive business by increasing units per transaction and average dollar per sale

  • Serve as a resource and knowledge base for new and existing employees


  • HS Diploma or GED Equivalent Work Experience

  • At least 1 year relevant work experience preferred

  • Basic computer skills with ability to learn

  • English fluency

  • Excellent customer service skills

  • Ability to handle multiple customers and projects at one time Preferred Skills

  • Rental equipment trouble-shooting knowledge

  • Ability to inspect and test simple tools and equipment

Benefits include:

  • Season pass to Aspen/Snowmass Ski Resorts(Full time only) and Free EPIC Pass

  • Employee discounts at our retail stores

  • Employee Assistance Program (EAP)

  • Excellent training and professional development

  • 401k Saving Plan

  • Health Benefits

  • Auto, Home, Pet Insurance

  • Subsidized bus pass (Full time only)

Operating a ski shop in Aspen is . . . well . . . kind of a big deal. The world’s biggest outdoor hobbyist and the most discriminating travelers make their way to this high alpine location every winter. And as high as our elevation are the expectations of our guests. We take our job—outfitting locals and visitors alike for the ultimate winter experiences—very seriously. Our staff takes pride in outfitting every customer with exactly what they need, sharing their outdoor expertise in the process. Our employees at Aspen Sports love the outdoors and love working with the top of the line gear the store offers. Join our team of adventure enthusiasts and see where your passion can take you .

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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