Vail Resorts Senior Applications Manager in Broomfield, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Welcome to Vail Resorts. Reach Your Peak.

Position Title: Sr. Manager – Applications:

We are currently in search of a creative and talented Applications Sr. Manager to lead a growing team. The Applications Senior Manager will be the leader of a high-profile agile applications team that will be instrumental in transforming the marketing technology ecosystem within Vail Resorts. This individual will work closely with the Marketing Technology Leadership Team, Marketing Stakeholders, Developers and Operations teams on projects involving our marketing technology applications, specifically our Adobe Experience Cloud products. This is an excellent opportunity to join a team that will build the next generation of applications for a highly successful organization.

Responsibilities:

  • Oversee our Marketing Technology applications stack supporting analytics, campaign management, audience management and reporting

  • Lead a team responsible for the setup, configuration and maintenance of our marketing technology applications with a focus on our Adobe Experience Cloud products.

  • Manage relationships with stakeholders across the organization as well as third party partners.

  • Drive strategy and work with vendors on product roadmap for our Marketing Technology applications

  • Provide hands-on guidance to the applications team

  • Maintain and update documentation, diagramming and process flows for application configuration and functionality.

  • Troubleshoot issues through cross-application analysis to determine root cause and resolution.

  • Communicate knowledge of systems, tools and system interfaces to team members.

Required Skills:

  • 5+ years of managing a team which is responsible for the planning, implementing and administering multiple enterprise applications.

  • 2+ years of experience with Adobe Experience Cloud and other digital reporting and automation tools is required

  • Demonstrated results developing sophisticated omni-channel marketing programs

  • Requires strong skills and proficiency level in troubleshooting, support, analysis and resolution

  • Requires superior verbal & written communication skills

  • Ability to follow up consistently to ensure resolution

  • Excellent customer service skills with a demonstrated customer-focused, service-first attitude

  • Proven track record of analytical and problem-solving skills to maintain and improve the current environment.

  • Ability to work on multiple projects/tasks simultaneously setting and delivering solutions on schedule

  • Self-driven exhibiting the desire to take on additional ownership assuming responsibilities outside of day-to-day deliverables

  • Application Priorities

  • Adobe Analytics

  • Adobe Campaign

  • Adobe Audience Manager

  • Adobe Target

  • Adobe Experience Manager

  • Maintain and update documentation, diagramming and process flows for application configuration and functionality.

  • Troubleshoot issues through cross-application analysis to determine root cause and resolution.

  • Develop proposed application enhancements that can be integrated into the marketing technology ecosystem.

  • Communicate knowledge of systems, tools and system interfaces to team members.

We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

VRIT

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