Vail Resorts General Manager of Food & Beverage - Keystone Lodge & Spa - Keystone Resort in Keystone, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The General Manager of food & beverage for the Keystone Lodge and Spa is responsible for the overall success of all food and beverage operations within this 152 room, full service hotel. The Keystone Lodge and Spa is located on the west side of this popular, Colorado family resort destination. Situated on the scenic Keystone Lake, it is part of the Lakeside Village development. The hotel itself has over 12,000 sq. ft. of meeting space to service the robust convention business. Other food and beverage operations within the hotel include in-room dining, a coffee shop, a breakfast and lunch café, a bar and lounge and an upscale-casual dinner concept.

Responsibilities:

  • Lead and develop a team of food & beverage professionals to deliver consistent service excellence across all areas of responsibility.

  • Through routine observation and review, guide and support all facets of the operations to insure that an “experience of a lifetime” is delivered to each and every guest.

  • Be passionate about the hospitality industry and when necessary, lead change to keep the operation competitive in the market and current with industry trends in an effort to exceed guest expectations.

  • Exhibit keen financial acumen, proactive planning and strategic marketing of the Keystone Lodge and Spa programming to drive profitability.

  • Inspire your team to have a desire to be the best at what they do both individually and as a collective

  • Collaborate with other hotel and resort leaders to align the outlets of responsibility with Keystone and Vail Resorts direction and initiatives

  • Actively participate in resort and F&B leadership meetings

  • Develop and empower Keystone Lodge and Spa food and beverage team leaders.

  • Operate businesses in a manner to perform to or exceed budgeted margins

  • Regularly meet with Keystone Lodge and Spa stakeholders, in both group and 1:1 settings, to present, verbally or with visual presentation, the performance and direction of the operations.

  • Work independently or as a member of a team to meet or exceed established goals and deadlines

  • Adhere to and enforce all company policy, procedure and guidelines.

  • Insure that all reporting requirements for the entire operation are submitted ahead of the deadline

  • exceed guest expectations.

  • Exhibit keen financial acumen, proactive planning and strategic marketing of the Keystone Lodge and Spa programming to drive profitability.

  • Inspire your team to have a desire to be the best at what they do both individually and as a collective

  • Collaborate with other hotel and resort leaders to align the outlets of responsibility with Keystone and Vail Resorts direction and initiatives

  • Actively participate in resort and F&B leadership meetings

  • Develop and empower Keystone Lodge and Spa food and beverage team leaders.

  • Operate businesses in a manner to perform to or exceed budgeted margins

  • Regularly meet with Keystone Lodge and Spa stakeholders, in both group and 1:1 settings, to present, verbally or with visual presentation, the performance and direction of the operations.

  • Work independently or as a member of a team to meet or exceed established goals and deadlines

  • Adhere to and enforce all company policy, procedure and guidelines.

  • Insure that all reporting requirements for the entire operation are submitted ahead of the deadline

  • Enroll the operation, yourself, staff and resources in the participation of resort and local festivals/ events to enhance the value of the event, increase attendance and market the outlets of the Keystone Lodge and Spa.

  • Other duties as assigned or as business grows / develops.

Required Skills and Experience:

  • College degree or equivalent work experience

  • Minimum 3 years in a management/ supervisory role

  • Minimum 1 year event or banquets experience or knowledge equivalent

  • Minimum 2 years of experience in full service restaurant operations

  • Minimum 2 years with full budgetary responsibility for an operation

  • Minimum 1 year experience with maintaining restaurant reservation management systems

  • Minimum 2 years’ experience in hotel operations.

  • Computer proficient

  • Ability to read hospitality financial statements

  • Communicate easily and fluently in English

  • Communicate easily in Spanish - preferred

  • Willingness to work holidays and weekends as necessary

  • Experience with all Microsoft office software applications, InfoGenesis, - strongly preferred

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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