Vail Resorts Retail Supervisor - Breeze at Keystone - Winter Seasonal - Keystone Resort in Keystone, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Intermediate supervisor is responsible for supervising staff and the sales, rentals, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience.
Job Responsibilities (but not limited to):
Fulfill manager-on-duty responsibilities when scheduled
Assist in maintaining and administering operational expectations by following company policies and guidelines
Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager
Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
Maintain all company paperwork according to policies and standards
Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
Assist Store Manager in communicating company values and goals to the employees
Manage inventory control and meet or exceed inventory goals
Enforce company cash handling and other Loss Prevention policies and procedures
Remain current on new industry products and trends; demonstrate knowledge of products
Communicate ideas or issues with the store manager
Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance
Model customer service for employees and promote sales whenever interacting with guests
Walk the floor regularly to manage the floor for daily MOD responsibilities
Motivate employees to increase sales, units per transaction and transaction size in day to day sales communicate with Store Manager to ensure smooth business operations
Ensure that all safety standards are being observed at all times
Demonstrate and enforce company values and ethics
HS Diploma or GED Equivalent
At least 1 year supervisory experience - preferred
Previous snow sport industry experience - preferred
Basic computer skills
Excellent communications skills both written and verbal
Self-motivated with the ability to multi-task
Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store Preferred Skills:
Familiarity with rental and retail POS systems preferred
Ability to work a flexible schedule; including nights, holidays and weekends required
Free EPIC Ski and Snowboard Pass to our world-class resorts
Employee discounts at our retail stores
Employee Assistance Program (EAP)
Excellent training and professional development
401k Saving Plan
Auto, Home, Pet Insurance
Our Breeze Summit County locations (Frisco, Keystone and Breckenridge) offer the ability to work for one of North America’s most recognized retail providers and for the largest ski resort company in the nation – Vail Resorts.
Enjoy an authentic group of people that love the outdoors and want to bring this passion to every customer that walks through the doors. Join our team and be on the cutting edge of what’s trending right now in outside adventure sports.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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