Vail Resorts Service Technician, Kirkwood Mountain Sports - Kirkwood Mountain Resort - Winter Seasonal - FT & PT in Kirkwood, California
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Provide world class tuning and servicing of guest and rental equipment
Responsibilities include (but are not limited to):
Acknowledge customers quickly and courteously
Determine customer equipment needs
Complete accurate work order paperwork and prioritize work orders in an expedient manner
Serve as a knowledgeable resource to customers
Demonstrate a professional standard of customer service
Remain current on industry products and trends, and demonstrate knowledge of products
Protect company assets through loss prevention techniques
Service and repair customer merchandise according to established guidelines
Adhere to safety procedures regarding use of tools and equipment
Aware of department related pricing including any and all promotions
Service technician experience - preferred
Ski and/or snowboard tuning experience – preferred
Comfortable with use of power tools and machines – preferred
Able to problem solve – preferred
Comfortable in high intensity, time sensitive mutli-tasked oriented environment - required
Maintain a working knowledge of products and trends within the ski and snowboard industry
Previous retail sales and customer service experience - required
Strong customer service skills
Strong understanding on snowboard industry
Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
Commitment to exceptional customer service
Basic computer skills - required
Ability to work a flexible schedule; including nights, holidays and weekends – required
Kirkwood is for those that embrace the big mountain lifestyle and are as passionate about skiing and riding as they are about creating amazing experiences for our guests. Magical, raw, expansive and remote…Kirkwood is the stuff of legend. We’re famous for legendary snowfall, challenging inbounds terrain, backcountry guided tours and premier avalanche education programs. Those that come here come for an adventure unique to Kirkwood! Join our close-knit team working at one of the most stunning alpine resorts in the country. www.vailresortscareers.com
No transportation? Don't want to make the drive? No problem! We have an employee shuttle that runs EVERYDAY from South Lake Tahoe to Kirkwood, free of cost! We encourage all employees who don't want to make the commute themselves to jump on the shuttle, sit back and relax, on their way to work!
If you would prefer to drive AND want to make some extra cash, you will definitely want to participate in our Employee Carpool Program! Make up to $25.00 a DAY just for driving your fellow employees to work!
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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