Vail Resorts Lead Sales Apparel - Epic Mountain Gear - Full Time - Year Round - Littleton, CO in Littleton, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
SUMMARY OF JOB:
Lead sales associates are responsible for generating sales by establishing professional and personalized rapport with customers and delivering world-class guest service. Acts as department lead to ensure proper inventory levels are maintained.
Job Responsibilities :
Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale
Provide customers with highest level of customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and/or merchandise questions
Aid and assist other departments as needed
Maintain a flexible schedule to accommodate the needs of the business
Complete all certifications required for position
Carryout specific tasks while simultaneously providing guest service
Effectively communicate product and supply needs to management
Drive business by increasing units per transaction and average dollar per sale
Ensure customers have an outstanding shopping experience by making sure each Associate is accountable for their job functions
Assist Managers in the training of new sales associates for assigned department
Maintain proper merchandizing standards for assigned department
Job Requirements :
HS Diploma or GED Equivalent
At least 1 year relevant work experience required
Basic computer skills with ability to learn
Passion/knowledge for the industry
Excellent customer service skills
Ability to handle multiple customers and projects at one time
Ability to troubleshoot and elevate questions or concerns to management.
Ability to multi-task while serving guests
Maintain a flexible schedule to accommodate business needs
Merchandising experience preferred
Some of the benefits include:
Free ski pass to our world-class resorts
Retail discounts at our stores
Excellent training and professional development
Employee Assistance Program (EAP)
Epic Mountain Gear is the premier ski shop in the Denver Metro Area. We specialize in outfitting our guests in the best, highest rated and most specialized items to fit their needs. We stand behind our guarantee because we know our associates are passionate about what they do – providing excellent customer service. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. We sell the top brands, carry the most gear and have the most fun. Come join our team and become an expert in the outdoor retail industry. Learn more here. www.vailresortscareers.com at http://www.vailresortscareers.com/ .
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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