Vail Resorts Lead Sales Apparel - Epic Mountain Gear - Full Time - Year Round - Littleton, CO in Littleton, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

SUMMARY OF JOB:

Lead sales associates are responsible for generating sales by establishing professional and personalized rapport with customers and delivering world-class guest service. Acts as department lead to ensure proper inventory levels are maintained.

Job Responsibilities :

  • Serve customers by developing a rapport, building customer confidence, providing accurate information, and promoting product through point of sale

  • Provide customers with highest level of customer service expected for assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and/or merchandise questions

  • Aid and assist other departments as needed

  • Maintain a flexible schedule to accommodate the needs of the business

  • Complete all certifications required for position

  • Carryout specific tasks while simultaneously providing guest service

  • Effectively communicate product and supply needs to management

  • Drive business by increasing units per transaction and average dollar per sale

  • Ensure customers have an outstanding shopping experience by making sure each Associate is accountable for their job functions

  • Assist Managers in the training of new sales associates for assigned department

  • Maintain proper merchandizing standards for assigned department

Job Requirements :

  • HS Diploma or GED Equivalent

  • At least 1 year relevant work experience required

  • Basic computer skills with ability to learn

  • Passion/knowledge for the industry

  • English fluency

  • Excellent customer service skills

  • Ability to handle multiple customers and projects at one time

  • Ability to troubleshoot and elevate questions or concerns to management.

  • Ability to multi-task while serving guests

  • Maintain a flexible schedule to accommodate business needs

  • Merchandising experience preferred

Some of the benefits include:

  • Free ski pass to our world-class resorts

  • Retail discounts at our stores

  • Excellent training and professional development

  • Employee Assistance Program (EAP)

Epic Mountain Gear is the premier ski shop in the Denver Metro Area. We specialize in outfitting our guests in the best, highest rated and most specialized items to fit their needs. We stand behind our guarantee because we know our associates are passionate about what they do – providing excellent customer service. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. We sell the top brands, carry the most gear and have the most fun. Come join our team and become an expert in the outdoor retail industry. Learn more here. www.vailresortscareers.com at http://www.vailresortscareers.com/ .

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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