Vail Resorts Holiday Help/On Call: Rental Technician - Winter Seasonal - Northstar Mountain Resort in Northstar, California
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Responsible for generating sales through world-class guest service through assisting customers with rental equipment, monitoring store appearance and merchandise displays.
ESSENTIAL JOB RESPONSIBILITIES:
Explain to guests how to operate rental equipment, safety practices and guest responsibility for the equipment during the rental including length of rental and return options
Ensure equipment on the rental "ready" line is ready to make a successful rental by cleaning, servicing, and testing according to established service requirements
Follow all company standards in regards to paperwork, cash management and loss prevention
Deliver an enthusiastic and professional level of customer service at all times
HS Diploma or GED Equivalent
No prior work experience required, experience in a retail/rental environment or equivalent relevant experience preferred
Basic computer skills with ability to learn
Excellent customer service skills
Average math skills
Attention to detail
Basic rental equipment trouble-shooting knowledge- preferred
Adequate knowledge to inspect and test simple tools and equipment – preferred
With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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