Vail Resorts Mountain Safety - Winter Seasonal - Park City Resort in Park City, Utah
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
The Mountain Safety team member is a customer oriented team player that works on the mountain upholding the highest levels of guest service and safety, enforcing the Skier Responsibility Code and promoting Vail Resorts' safety policies and procedures. This position will focus on the guest services, education, communication and enforcement of safe skiing and riding codes. This role also serves as an ambassador for guest experience and resort knowledge.
Enhancing the guest experience which includes answering guest questions regarding terrain, directions, and other resort/town information in a professional, polite and friendly manner.
Supervising and maintaining the highest levels of guest safety while skiing/boarding and standing at on-mountain stations, on varied terrain in high altitude, with varying winter weather conditions.
Enforcing the Skier Responsibility Code and Resort policies with guests and employees including revocation of lift tickets or passes and instructing guests and employees on appropriate behavior.
Facilitating the location of individuals that have been separated from their party.
Making guest service and educational contacts with guests on a daily basis.
Providing first-aid and first responder activities.
Completing guest “contact cards” during educational and safety enforcement interaction.
Placing and monitoring signage and baffles in slow ski zones.
Checking trails for safety hazards, placing ropes and packing or shoveling snow.
Lifting equipment which may include baffles, signage, padding, and/or toboggans.
Minimum of 1-2 years guest service experience.
Must be able to work in inclement weather in a high alpine environment for 8 hours per day.
Must be able stand in ski / snowboard boots for up to 8 hours per day.
High School diploma or equivalent.
Must be fluent in all aspects of the English language (spoken and written).
Must have excellent guest service skills.
Must have excellent communication skills, written and verbal.
Must work well in a team.
Must be available to work holidays and weekends.
Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions.
Must be able to ski/ride 8 hours per day at an intermediate/advanced level and pass an on-mountain ski/ride test (equivalent to PSIA Level 7)
Must pass provided first-aid training.
Must be able to lift and carry 45 – 75 pounds repeatedly on the daily basis
Previous resort operational experience - preferred
Knowledge of Park City area trails and terrain – preferred
8:00 AM - 5:00PM
Subject to weather and management modifications.
Becoming part of the Park City team means you’re joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America’s largest mountain resort, Park City has a pulse that’s as charming as it is rewarding. Join our team and come experience all that Park City has to offer. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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