Vail Resorts Ski Shop Rental Associate - PT & FT - Winter Seasonal - Aspen and Snowmass Mountains in Snowmass, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

As a Vail Resorts Retail Associate you get to work with some of the industries leading brands, including K2, Rossignol, Salomon, Burton, to name just a few. As an VRR Associate you can take advantage of ski schedules (where you can work a morning, afternoon or split shift), there are greater retail discounts as a Retail Division employee (across all our company stores), access to discounts, alternating free tune and demo coupons bi-weekly with paychecks, $1 rentals, in store storage for your skis and snowboards, opportunity for development, stay warm and have fun.

Many of our stores are open year round. There is opportunity for the right person to progress in a career.

The role of the Rental Associate is to be responsible for generating sales through world-class guest service by assisting guests with rental equipment, monitoring store appearance and merchandise displays.

  • Provide guests with the highest level of service expected for your assigned department through professional, courteous and knowledgeable assistance to ensure individualized needs are met with respect to equipment, product, and/or merchandise questions

  • Explain to guests how to operate rental equipment, safety practices and guest responsibility for the equipment during the rental including length of rental and return options

  • Ensure equipment in the rental fleet is ready to for a successful rental experience by servicing, and testing according to established service requirements

  • Responsible for following all company standards in regards to paperwork and loss prevention

  • Ensure an enthusiastic and professional level of customer service at all times

  • Maintain a neat and organized work area

  • Answer store phones courteously and professionally


  • Education - HS Diploma or GED Equivalent

  • Work Experience - No prior work experience required, experience in a rental/retail environment or equivalent relevant experience - preferred

  • Computer Skill - Basic computer skills with ability to learn

  • Language Skills - English Fluency

  • Other Requirements - Excellent customer service skills, mechanical aptitude, attention to detail, safety conscious, ability to multi task, ability to troubleshoot and elevate questions or concerns to management.

  • Preferred Skills - Average math skills

Benefits include:

  • Season pass to Aspen/Snowmass Ski Resorts (full time only) and Free EPIC Pass

  • Discount lift tickets for friends and family

  • Free ski lessons

  • Discounted lodging, food, gear and mountain shuttles

  • Discounted bike haul & golf in the summer

  • Medical, Dental, and Vision plans (full-time positions)

  • 401(k) Retirement Plan

  • Excellent training and professional development

Operating a ski shop in Aspen is . . . well . . . kind of a big deal. The world’s biggest outdoor hobbyist and the most discriminating travelers make their way to this high alpine location every winter. And as high as our elevation are the expectations of our guests. We take our job—outfitting locals and visitors alike for the ultimate winter experiences—very seriously. Our staff takes pride in outfitting every customer with exactly what they need, sharing their outdoor expertise in the process. Our employees at Aspen Sports love the outdoors and love working with the top of the line gear the store offers. Join our team of adventure enthusiasts and see where your passion can take you .

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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