Vail Resorts Jobs

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

• Free ski passes for dependents

• Critical Illness and Accident plans

Job Summary:

Located at the top of Big Springs Gondola with immediate access to upper mountain lifts, The Lodge at Big Springs is a three-story lodge at the heart of the mountain. The general manager will be responsible for leading a team of 50+ employees and oversees the daily operations of this fast-paced food and beverage operation.

Job Specifications:

• Outlet: Lodge at Big Springs, Northstar

• The budgeted range starts at $72,000 - $74,000 + annual bonus. Actual pay will be adjusted based on experience

• Shift & Schedule Availability: Full Time, Year Round

• Skill Level: Advanced

Job Responsibilities:

• Hires, motivates, evaluates, and directs staff to ensure adequate guidance and resources to accomplish established goals and objectives. Ensures that all employees receive the training, support, guidance, feedback, and resources necessary.

• Works on the restaurant floor, completing management reports on revenue accounting, tip disbursements, payroll, inventory, and maintaining daily logbook.

• Schedules, ensures completion of department orientation, and company orientation for all staff.

• Responsible for providing quality guest experiences within resort operations by directing staff in meeting quality standards, food handling, preparation, safety and sanitation.

• Familiarity with state and federal environmental standards and OSHA regulations.

• Understanding of corporate and resort specific policies and procedures.

• Performs job performance evaluation by observing employees’ daily job performance. Administer written employee performances annually (or mid-season).

• Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments, assisting in daily food service tasks as assigned or as needed.;

• Maintain a positive and friendly attitude and demeanor in all internal and external interactions.

• Meet service level objectives and departmental goals as set forth by immediate supervisor.

• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.

• Participate in leadership forums providing feedback and input on dining operations, training, and continuous improvement opportunities.

• Continually strive to develop staff in all areas of restaurant and professional development.

• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection, timely work-order submissions and by following the restaurant’s preventative maintenance programs.

• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.

• Lead Safety for the Food & Beverage Department and the Resort.

• Other duties as assigned

Job Requirements:

• Minimum 5 years of restaurant management experience

• Ability to work a flexible schedule including nights, holidays, and weekends

• High school diploma or equivalent

• Leadership, problem-solving and multi-tasking skills with a sense of urgency

• Working knowledge of MS Office Suite

• Communication and customer service skills

• Must be able to lift and carry 40+ lbs.

• Rserve alcohol certification (Provided by company)

• Food Safe Manager certification (Provided by company)

• Efficient in snow management and control

• Innovative thinker who is positive, proactive and readily embraces challenges

Preferred Skills:

• Ability to maintain composure under pressure/high volume and solve customer problems or employee relations issues

• Forward thinker who embraces growth and change within the company

• Leader in communication skills both verbally and written

• Handle administrative requests and queries from senior manager

The expected pay range is $72,000 - $74,000 + annual bonus. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 501859

Reference Date: 06/13/2024

Job Code Function: General Management