Vail Resorts Supervisor, Patagonia - Northstar California Resort - Winter Seasonal in Truckee, California

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Job Summary:

Supervisors are responsible for assisting in the management of the sales, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world - class guest experience.

Responsibilities include (but are not limited to):

  • Generate retail sales, and demonstrate and maintain a professional standard of guest service

  • Assist the Store Manager in maintaining an enthusiastic and professional standard of guest service

  • Provide resources so that employees are properly trained on the POS, product knowledge, guest service, and sales generation

  • Assist the Store Manager in communicating company values and goals to the employees

  • Assist the Store Manager in monitoring and controlling a daily payroll budget

  • Manage inventory control and meet or exceed inventory goals

  • Remain current on new industry products and trends; demonstrate knowledge of products

  • Protect company assets through loss prevention techniques

  • Create a rewarding environment in which to work, generate a team atmosphere

  • Maintain all company paperwork according to policies and standards


  • 2 years of retail experience, preferably within the outdoor industry

  • Ability to communicate fluently with co-workers and guests in accurate spoken and written English

  • Snowsports background

  • Maintain a working knowledge of products and trends within the industry

  • Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint

  • Commitment to providing exceptional customer service to our guests

  • Self-motivated with the ability to multi-task

  • Ability to work a flexible schedule; including nights, holidays and weekends

  • Previous experience in rentals and rental POS (preferred)

  • Must be able to work in a high volume fast-paced retail location

  • Supervisory experience - preferred

  • Experience with rental and retail POS systems - preferred

  • Snowsports background

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.”

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID [[id]] ELJ