Vail Resorts Overnight Loss Prevention Officer - Lodge at Vail - Vail, CO in Vail, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Nestled at the base of Vail Mountain, in the heart of the renowned Vail Village, The Lodge at Vail combines a perfect location and exemplary service with the famously classic ambiance of an alpine-inspired Vail hotel. Experience all that this Vail resort has to offer with one of our Vail vacation packages while you take in the majestic Rocky Mountain views, relax in our lavish Vail spa and of course, ski the best snow in the world. In addition, Vail offers a wealth of incredible summer activities, from golf to rafting to mountain biking and beyond. No matter whether it's winter or summer, you'll find the same great service, attention to detail, and incredible luxury hotel experience at The Lodge at Vail.
The Overnight Loss Prevention Officer is responsible for Safety and Security of the Lodge at Vail Resort, colleagues, guests and owners, as well as property assets.
Essential responsibilities include but are not limited to:
Detects potential sources of security and safety hazards, responds to emergencies, handles complaints, investigates and compiles reports in a professional and hospitable manner.
Monitor CCTV system.
Maintain accurate records while performing daily duties including camera monitoring, shift activity, guest and employee incidents.
Resolve difficult guest situations in a professional and hospitable manner.
Must be able to communicate with management and colleagues in an effective and professional manner.
Must be able to maintain a calm and professional demeanor during various situations.
Must be able to work all shifts with minimal supervision.
May be required to work a day shift.
Must be able to learn quickly to work in various situations.
This is an overnight position.
Attend to all Bell and Valet duties as needed.
Record all meter reading for engineering (Overnight Shift).
Fulfill all housekeeping requests as needed (Overnight Shift).
High School Diploma, Tech or Trade School. -required
Basic computer skills. -required
CPR and First Aid certification. -required
Familiarity with Microsoft Office applications including Word, Excel and Outlook. -required
Must be able to communication effectively and tactfully in English, both written and verbal. -required
Must be able to lift up to 30 lbs. -required
Must be able to sit or stand for long periods of time. -required
Must have a valid driver’s license. -required
Must be willing to work a flexible schedule, weekends and holidays. -required
EMT certification. -preferred
Previous Law enforcement, security, EMS and/or fire experience. -preferred
Previous experience in security or loss prevention. -preferred
Conversational Spanish or other languages helpful. -preferred
Must be able to work overnight shifts. -required
Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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