Vail Resorts Front Desk Associate - Whistler Blackcomb - Part Time - Winter Seasonal in Canada

Start Date: November 1, 2018

Position Status: Full Time (30-40 hours/week) Seasonal, Hourly.

Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime”

Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Job Summary: As part of the Front Desk team, the Front Desk Associate provides the highest level of Owner and Guest service at every point of contact through the use of communication, organizational and interpersonal skills, ensuring our Owner and Guests receive an extraordinary Owner and vacation experience.

Specific Duties:

  • To continually strive to exceed our Guests expectations and to create memories for guests and staff as the best mountain experience again and again

  • Embraces Lodging Ovations’ Leadership Best Practices to ensure an extraordinary vacation experience for all Owners and Guests.

  • Provides our Owners and Guests with Authentic service.

  • Ensures all Owners and Guests are welcomed and registered and acts as a host of Lodging Ovations.

  • Being a host, standing in the lobby or at the front desk for entire shift.

  • Provides Switchboard and Concierge services.

  • Ensures all duties on task list are completed.

  • Liaises with Housekeeping, Maintenance, Sales & Marketing, Owner services, and other departments.

  • Performs cash handling duties.

  • Performs other related duties as required

Additional Notes:

  • Demonstrate our core values: Serve Others, Do Right, Drive Value, Do Good, Be Safe, Have Fun

  • Always show up on time, in uniform, and adhere to the grooming policy!

  • Strives to exceed expectations in all facets of work.


  • Resume is required

  • Proof of clear criminal record check

  • Previous Front Desk/Reception experience an asset.

  • Guest service experience preferred.

  • Administrative and computer skills are assets.

  • Excellent communication skills, both spoken and written are essential.

  • Proven attention to detail required.

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! ( ).

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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