Job Information
Vail Resorts Skier Services Administrative Assistant in West Dover, Vermont
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary:
The Skier Services Administrative Assistant will provide administrative support to all lines of business within the Skier Services Department at Mount Snow. Responsibilities will include Child Care, Competition Services, and Guest Services with a focus on the specific needs of each line of business. This will include booking and billing of guests, purchasing, onboarding of staff, and other administrative duties. This role will have the opportunity to have an impact on all areas of Skier Services and will help us deliver on the employee and guest experience. This is a key role to the success of the department and will report to the Director of Skier Services. The ideal candidate will be organized, curious, willing to learn and outcome driven.
Job Specifications:
Outlet: Mount Snow Clock Tower
Expected Pay Range: $20.80 - $28.49 / hour
Shift & Schedule Availability: Full Time
Skill Level: Intermediate, Advanced
Job Responsibilities:
Booking guests and managing children’s schedules in Child Care and Summer Camp
Manage revenue for Child Care, including billing of tuition and state subsidy payments
Monitor guest email inbox and phone on Guest Services Manager’s days off
Support and audit purchasing within Skier services
Support hiring and onboarding of new team members during the summer
Assist in tracking and supporting Capital Projects as needed
Work closely with and assist other members of the Skier Services team. Perform other projects/duties as requested by the leadership team of the Skier Services Department.
Other duties as assigned
Job Requirements:
Administrative experience
Strong proficiency in Microsoft Office, including Word, Excel, and PowerPoint
English, fluency in both written and verbal
Excellent guest service and communication skills
Ability to work independently
Strong organizational and analytic skills
Ability to learn new skills and a desire to continuously improve
The expected pay range is $20.80 - $28.49. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 502042
Reference Date: 07/03/2024
Job Code Function: Administrative